What Our Clients Say

Thomas has been absolutely amazing. He has a fantastic temperament and way about him. He engages very well, understands, makes you feel heard and understood. I feel like I have got things a lot clearer in my head and understand how far I have come. Thomas has a very bright future ahead of him as a counsellor and I feel very lucky to have had him as my counsellor. Thank you very much

I have and will continue to recommend this service, especially my counsellor. I felt extremely supported at a time I needed it. Sometimes making small changes is the best thing to do even, if it upsets people you care about. There’s a difference between knowing what you need to do, and taking the action yourself. No complaints. They didn’t tell me what I wanted to hear, only what I needed to hear, and explained from a point of view that you rarely find.

I gave me time to discuss all my feelings regarding my breakdown of my marriage . Heidi listened but also made some great suggestions.

These sessions have really helped take a big weight off my shoulders with great support, feeling free to talk about the issues i have without being judged or misunderstood and actually listened to. My mental health is so much better now and a lot less anxious with life and situations that i struggled with before. Thankyou very much for listening to me and helping me be in a much better head space and helping me with a lot of my issues i needed to offload about, i am very grateful for this service and the member of staff that has worked with me to be in a better place in my life now.

My time spent with my counsellor has been extremely beneficial. She understands my unique communication style of describing things in pictures & colours. My stress levels have reduced significantly, however I still feel anxious at times, but since having counselling, I am able to recognise & regulate my anxiety levels & I feel more confident finding my own solutions to my problems. I have been able to speak openly & honestly about my health condition for the very first time. This has really reduced my anxiety. I feel heard & listened to. My inner strength & confidence has grown, this counselling has been a vital tool to help me set healthy boundaries in my relationships. I have recommended this service to others & they have told me that they have also had a really good experience with Brighter Mindset.

I was very sceptic at start about coming to a new counsellor, I am usually not very open to talk with someone new. When I started it was after a few months of bed rest because of my injury, very angry, depressed, low mood, my ADHD was in constant struggle with not being able to move. Since I started counseling I managed to understand a few things about why I am angry, why I was very antisocial. She helped me open up and spoke freely and didn't judge me. She helped me realise a few things that are holding me down, the most important was my injury and my head. During counselling I managed to stop being angry and helped me put order in my thoughts and see what I need to do next. The reason I'm stopping the sessions is not, in any form or shape a reflection of her, its because she helped me understand that I am better then I see myself and helped me realise that at the moment I need to do more proactive actions because I am able and changed quite a bit over these last 4 months. I am deeply grateful for these sessions and I will recommend Brighter Mindset to all the people in need of this service I encounter from now on. Thank you

Freya was such a lovely councillor im so happy you chose her for me shes helped me in so many ways my life is better since speaking with her so thanks again freya helping me get through one of the hardest times in my life :)

I felt as though a lot of stressed has been lifted just being able to talk to someone supportive

Miriam was amazing at helping me feel supported and has made a huge impact on me and my wellbeing. She was friendly, welcoming and really accommodating.

Right now I can't live without my therapy sessions. As homeless single mom of daughter age 10 it's one of my new fundaments to build new life and brake the cycle.

I feel like the counsellor is a really good listener and supportive. It easy to talk to them without hiding anything, kind respectful, and I feel good when I talk to my counsellor.

I first started with awful anxiety and anger 😠 didn't see any clear way out of it , my first session I was nervous not knowing what to say or where to start, I soon became relaxed with my councillor and each week she listened to me pour my whole story out, seemed that just someone listening was what I needed a sounding board if you like as the weeks passed I became less angry, I laughed more we shared jokes it was like talking to a good friend, im so greatful I reached out i can honestly say YOU saved my life im eternally grateful

Brighter Mindset move quickly. I was face to face with a counsellor within two weeks and able to establish a trusting relationship, spontaneously opening up more than I expected, able to be honest about difficult experiences. It was surreal to be seen and acknowledged. This service does truly feel non-judgmental and hence safe to talk. I thought I knew what trauma I carried but the process revealed broader repressed trauma that is holding me back in normal life.

I highly recommend Will, He made me feel at ease the whole time. He listened and never judged. He is such a lovely person. I can honestly say after the 8 weeks of therapy, I feel much better in myself. Thank you Will

Last few months I couldnt attent sessions face to face so it help me to have online session, its been massive improvement to talk openly, say things out loud I have few realisation with help of my counsellor, and build self-awareness. I am in better mood and feel much calmer.

I have been really supported and feel a lot better. Aleks has been a great influence to me and would highly recommend her for future counselling. Thank you for your support.

Being able to express how I feel and in a non judgemental environment. Very friendly and felt heard in a safe space. Lots of reflections for myself from Katie which has been very helpful for me to grow as a person.

Been really supportive

Roy has really listened to me

It’s been a positive step forward for me.

I am a very creative person. My counsellor has offered me creative therapy which has helped me to “think outside of the box”, helped me to explore my thoughts and feelings using Stone & Art therapy. I am finding this approach really beneficial as this helps me to visualise my situation.

I look forward to it; it does help to be able to speak freely. I don't have to hold anything back.
It's been good.

I feel so supported by my therapist, I know I struggle to open up and talk about things which are so difficult and painful but I feel so at ease to discuss these issues with my therapist. I am so grateful for my sessions. Thank you, it’s definitely been a journey I have started.

Having someone listen and not be judgmental has been a gr8 help because I've never had that before and the lady I've seen as been very patient as i some times go very fast and jump from one problem to the other.

It was very kind of my Counsellor to send self-help items in the post to me and being very accommodating regarding appointment times. He was very easy to talk to.

I have began to start noticing things about my behaviour that I haven’t before

Being able to talk to someone impartial, not only about the past but about what is going on now, has helped me immensely.

I have had a really positive experience with Brighter Mindset, it was a very fast process. Heidi has been fantastic and really helpful to me. She us kind and non judgmental and has always made me feel very comfortable. I would recommend her and the service 100% to anyone. Thank you so much for your help.

I don’t feel isolated coming to therapy. I feel so supported. I feel I can be myself. It has massively supported also because my therapist Speaks and understands my language and culture. My therapist has explained and reflected back to me using language and terminology I understand and use. Thanking you so much for making me understand how much support I needed. I feel I have a lot still to discover and learn but I feel my journey has started.

I finally feel heard and seen. My therapist makes me feel safe and has held space for me. When they reflect back to me it makes me I have been understood and I then also feel that I can move from this. I really enjoy the breathwork and meditation my therapist does with me. This makes me feel safe and I feel grounded.

Even though I still feel anxious physically, mentally, I am not. I use the tools, and it's helped. I am able to get over things before it escalating into a panic attack.

Felt comfortable and easy to get along with,

Helped with my anger issues and felt heard and able to speak freely for the first time in my life

I have felt very supported in these sessions; I have been heard and validated. I also feel I have been supported in setting realistic goals without becoming overwhelmed. I feel much more grounded and self-aware.

I have started to understand my self-worth, what my value is. I never understood boundaries or self-care; therapy has helped me understand all these, and I have started to think about what this all means to me. I have started to use coping strategies which my therapist has helped me to find, which work best for me. I really feel heard and valued for the first time in a long time.

Steph provided a space to inspire me to take some action that has been important and positive. Leading me to some positive resolutions. And also received really good tools to use going forward.

I'm very grateful for the work we did with Ray. I always looked forward to our sessions, which he put a lot of effort into making me feel comfortable. I came to Ray with issues surrounding my self esteem. We unpicked my trauma, and over time he helped me shift me perspective.

This has been a wonderful experience and made a great change to my mental health. The best mental health intervention I have ever had.

I have recommended Brighter Mindset to a friend. I am an artist & I express my thoughts & feelings by describing images. My counsellor is able to appreciate the way I view the world & always understands the feelings & thoughts I am trying to express. I feel my confidence is building & my anxiety is less.

Since the first session I have felt like a broken, anxious mess, after progress through every session I feel as if I'm now being able to get part of my life back that I never thought I get again and for once I am actually hopefully about my future. After many services and different things that I have attended this is the one that has changed my whole life and given me a different mindset.

I can't tell you how much I've benefited from these sessions, In our very first session, Felicity said how important it was that the therapist and client were a good fit, and I’ve realised just how true that is. Working with her has been genuinely helpful, and I feel like so many of the things I came in with have been worked through. I’ve reached the goals I set for myself, and I often left sessions feeling lighter and surprisingly liberated. I didn’t expect to feel as comfortable as I did, or to benefit as much as I have and the strategies I’ve learnt are things I can keep using in the future.

Katie is truly incredible. I don’t find it easy to trust people, but from the very start Katie made me feel safe, relaxed, and genuinely supported. She listens with real care and always makes you feel heard and understood. She has an amazing ability to help you gently talk through your challenges, often shining a light on things you may not have realised were affecting you and contributing to emotional overwhelm.

Because of my counselling sessions I have been able to catch emotions very quickly and work with them to better myself. I did not expect me to become the person I am today before the counselling, what I have gained is so powerful and important to me, I know I will be able to walk through life easier now and my family will benefit too.

Mia, takes the time to listen and understand. Also Mia has said several times that I can email her in between sessions. I did do this a few weeks ago and it was obvious that time and thought had been put into the response.

This has been a wonderful experience and made a great change to my mental health. The best mental health intervention I have ever had.

I have recommended Brighter Mindset to a friend. I am an artist & I express my thoughts & feelings by describing images. My counsellor is able to appreciate the way I view the world & always understands the feelings & thoughts I am trying to express. I feel my confidence is building & my anxiety is less.

Since the first session I have felt like a broken, anxious mess, after progress through every session I feel as if I'm now being able to get part of my life back that I never thought I get again and for once I am actually hopefully about my future. After many services and different things that I have attended this is the one that has changed my whole life and given me a different mindset.

It has opened me up to an ongoing journey. I have received food for thought and different learning styles through the process.

Abby has helped me process past experiences and better understand my emotions, including why I sometimes react the way I do. While some sessions were challenging and emotional, Abby supported me in developing healthier coping strategies and setting boundaries.

Its been really wonderful, its definitely been a huge benefit to me.

Felt much calmer, listened to, had a positive experience and my mental wellbeing has improved.

Still have tough days but thanks to the counselling I received I'm able to work through those days/times using the techniques that were used in the counselling sessions.

Mia has been really supportive, understanding, professional, and informative.
I have already recommended brighter mindset!

I have had quite a few different experiences with psychologists and therapists over the years, but this has been the most positive and engaged experience I have had. I really feel Felicity was invested in getting to the root of the issue and has given me useful strategies. I can't believe I have made so much progress in such a short amount of time, It has been really amazing.

More positive and feeling empowered. Brave to make changes.

Really good for me, especially the phone service. Good to have the option of different ways to access counselling. online you can see yourself which is distracting.

It’s nice to talk to talk to somebody and be listened to. Being able to rant or cry without feeling judged. It’s helped me as I’ve felt supported in life.

Not felt talked to, good rapport, easy conversation, recommend this to others.

Katie was wonderful. I felt really at ease and able to speak openly in our sessions. She listened, responded, and made it feel like a real conversation and not just me talking at her. Having her support helped me through some recent life issues, and I would happily go back if I ever needed to. Counselling has been one of the best things I have done, and finding the right person makes all the difference. Thank you, Katie! :)

It's been really helpful and helped me gain a better understanding of myself and certain situations and how to deal with them in a better way. It's helped me see things from a different perspective

I just wanted to say thank you for the guidance and compassion you’ve shown during our sessions. Navigating perimenopause has been overwhelming at times, and your support has really helped me make sense of what’s happening both physically and emotionally. I’m starting to feel more in control and kinder to myself, which I didn’t think was possible a few months ago

I feel like myself again :)

I would like to thank Sue for helping me get through it, helping me to see positives that i couldn't see and helping me to see things are not as bad as i think. i am stronger than i think and have a lot to be grateful for. I have seen there are people worse than me. There is nothing i can't achieve the only one stopping me is myself

From my first session, I felt at ease and comfortable with Sue. As the sessions progressed my anxiety and issues became clearer and I accept these. I accept it's OK to feel all these emotions and to 'roll with it'. I'm happy I asked and accepted this help and thank you